One of the world’s most recognized brands, SUBWAY® restaurants, a leader in the global Quick Service Restaurant industry, has added more than a dozen key team members to its Milford Headquarters team in the areas of Digital Marketing, Technology, Restaurant Operations, Guest Care, and Public Relations. These new hires come amidst global expansion of the company’s Headquarters resources, in an effort to support the franchisees of nearly 45,000 restaurants and their millions of guests around the world.
A major focus of the brand’s immediate goals includes enhancing their presence in the digital space. Last June, the company launched Subway Digital, a new team dedicated to help enhance the guest experience through the integration of digital tools, such as a refreshed mobile app and Loyalty program. The Milford-based team is seeking top digital and technology talent to fill 75 roles for the SUBWAY® Digital Team this year.
Guest satisfaction is imperative to the brand’s success, recently hiring a Director of Customer Engagement to focus on transforming how the brand interacts and engages with guests globally on a daily basis. Director roles have also been recently filled in Global Public Relations and Restaurant Operations, both of which are seeking additional team members. They join a team of nearly 1,000 at the Milford campus; roles are also available at the chain’s regional offices.
“We are committed to building our workforce and being a leading employer in Connecticut and in our industry, while other area companies are reducing their workforce,” said Lisa Shea, Vice President of Human Resources for the SUBWAY® brand. “We have a large number of open positions across all functions of the business, and we’re looking for dedicated individuals to join our collaborative team.”
A recently produced video highlights the Milford World Headquarters, featuring employee profiles and commentary on career development, benefits such as on-site yoga and meditation classes, and sweeping drone footage of Milford’s downtown area and coastline. The video can be viewed here: https://youtu.be/FdJAQX1KrNY.
The brand is seeking talent for more than 150 open jobs across various departments at its global Milford headquarters. Interested applicants can visit www.subway.com/careers to browse current openings.